Showroom Associate

             Showroom Associates manages the day-to-day showroom activities with a focus on supporting customers to assess their needs and provide assistance to Owner.


Duties and Responsibilities

Showroom Management

  • Open and Close showroom daily
  • Ensure the showroom is clean, organized and safe
  • Manage product displays

Administrative

  • Answer and respond to telephone calls
  • Administer email responding to customers, vendors, other entities
  • Administer US mail, file documents, register payments

Customer Support and Sales

  • Support customers, assess needs and provide assistance
  • Learn product features, provide product information, prepare quotes
  • Coordinate and facilitate support for customer projects

Vendor Support and Purchases

  • Support vendors regarding the purchase and delivery of products
  • Prepare Purchase Orders
  • Update Point of Sale System 

Support Independent Contractors

  • Support independent contractors work activities
  • Coordinate work activities between customer and contractor
  • Coordinate product availability, pick-up and/or delivery
  • Administer independent contractor required documents

Showroom Equipment Management

  • Learn and manage paint mixing and dispensing equipment
  • Mange paint mixing and dispensing equipment 
  • Process customer paint orders

Administer Software Applications

  • Learn to use Company software applications including: Gmail, Google Work Space (G Suite), Point of Sale Software, Quickbooks Online vendor account maintenance
  • Administer Company software applications

Logistics

  • Manage shipping and receiving of products
  • Prepare packaging and labeling for shipping of products
  • On occasion deliver products and construction materials to customer site using Company Cargo Van

Other Duties

  • Assist with customer Design and Installation projects
  • Ensure warehouse organized and safe
  • Other duties as assigned by Owner

Requirements

  • Teamwork, attention to details, solid work ethic, positive attitude
  • Valid Driver License
  • Ability to lift 50 to pounds on occasion
  • Ability to operate equipment to lift heavy items on occasion